Aligning with ICH Q9(R1) & Annex 22The blueprint for
superior decision making exists, but it's scattered across decades of
research and hidden in the practices of other high-risk industries.
Decision Science is a broad and evolving field, drawing on risk science, data, human psychology, and systems thinking. This series is designed as a progressive learning journey, guiding pharmaceutical decision-makers from foundational concepts through to advanced, real-world decision-making capability.
The Series begins with a program of four courses which lay the foundational elements of Risk Based
Decision Making.
The series develops the Diamond Approach to decision-making - an approach designed by Valerie Mulholland which encourages divergent and critical thinking with respect to risk before converging upon an objective defensible decision option.
The Decision Science Series is organised into four progressive levels:
The Series begins with a program of four courses called, The double diamond Approach designed to lay the foundational elements of Risk Based
Decision Making.
1.
The Why, the What & the When2.
Exploring the first Diamond3.
The Knowledge Connection4.
Defining Decision CriteriaAt
the end of the first Program, the learner will
- Understand
the role of Risk Based Decision Making within QRM and the PQS.
- Recognise
when higher formality approaches to decision-making are needed
- Learn
to approach RBDM with a critical mind and rigor
- Demonstrate
the rationale and logic behind important or complex decision-making.
Managing complexity, uncertainty, and trade-offs
Decision leadership, resilience, and judgement under pressure
This is your shortcut to mastery, giving you the applied knowledge to make decisions that are both scientifically rigorous and defensibly compliant.

The Decision Science
Series is essential for every professional who influences quality in the pharmaceutical sector, from early-career employees and scientists to Qualified
Persons and business leaders.
This series cuts through that complexity
by starting with the foundational "Why?" and building a complete,
practical framework. We guide you from basic principles to advanced
mastery, integrating risk science, data, knowledge management, and human
psychology. It’s your journey from uncertainty to defensible, confident
decision-making.